New customers.Activated in 24h.Zero manual work.

OnboardAI guides every new user to their first success in 24h, personalized journey, smart emails, milestones detected automatically.

D1 activation
+68%
time-to-value
-70%
30-day retention
3x
automated
100%

Orders of magnitude the installation aims for; they are measured on your premises during the audit, on your volumes.

OnboardAI, Offer illustration
OnboardAI. AI onboarding for B2B SaaS
01What the agent does

Fully automated, nothing to manage.

01

Adaptive AI journey

OnboardAI builds a personalized path for every user based on their profile, role and in-app actions.

02

Behavioral emails

Every email fires at the right moment, based on what the user did or didn't do, relevant, useful, non-intrusive.

03

Auto milestone detection

OnboardAI detects key milestones and adapts the journey in real time, first export, first integration, first report.

02How it works

Live in days, not months.

  1. 01

    Connect your app

    Lightweight SDK installed in 30 minutes. OnboardAI starts tracking activation events immediately.

  2. 02

    Behavior analysis

    OnboardAI identifies activation milestones, friction points and patterns of users who succeed vs churn.

  3. 03

    Automated journeys live

    Every new user receives a tailor-made path, in-app, email, checklist, to their first moment of value.

03Under the hood

The pipeline behind this offer.

Customer Success, LifecycleFrom onboarding to renewal, cut churn, grow LTV, 6 stages
Kickoff / Onboarding
ChecklistFormationNotion
Time-to-value
Adoption
Suivi usageMixpanelAlertes
Usage signals
Customer health
Score de santéCRMLLM local
Health scoring
Churn prediction
At-risk → Save
Alerte CSMPlan d'action
Healthy → Expansion
UpsellCross-sell
Decision
Renewal
SéquenceDevisCRM
Retention
Referral & advocacy
NPSParrainage
04Tools we operate

We plug the agent into the tools you already use.

  • Notion
  • Slack
  • Gmail
  • Calendly
  • Groq

Nothing to learn: we configure and operate these connections for you.

Why now

Three-quarters of your signups will never reach their aha moment.

What it costs you today

Thursday 2:32pm. You're staring at last week's cohort dashboard in Mixpanel. 412 signups, 287 activated, 94 finished onboarding, 31 did the key action, and by next Monday maybe 12 will still be active. You know exactly where they drop, step 3, Slack integration, they can't find the API key. You knew it last month. And the month before. But between product roadmap, the retention sprint and the new features sales is asking for, the onboarding fix has been in the backlog since Q2.

The facts

Wyzowl measured in 2025 that 86% of B2B SaaS users churn within 7 days if they don't reach their first moment of value. Gartner indicates that cutting time-to-value by 50% lifts LTV 2.4x. McKinsey reports that SaaS companies with AI-driven onboarding see D1 activation jump from 60 to 75% on average. Manual scripted onboarding has become a structural bottleneck past 500 signups/month.

Why us

Wikolabs installs AI systems built on open-source models, on your premises, paid once. No black box: your data, your prompts and your history stay in your infrastructure. We quote at a fixed price or on time and materials, never per ticket or per token, and we say before you sign what works and what does not yet.

What we put in place

Concretely: you install the OnboardAI SDK in 30 minutes, it observes your current cohorts to identify activation milestones and churn points, then takes over. Every new signup receives a path adapted to their role, segment and in-app actions, smart emails at the right moment, contextual checklists, nudges when they get stuck. Result: +68% D1 activation, -70% time-to-value, 3x retention at 30 days.

Support & Customer Service

A structured, automatic onboarding for every new client

The first month determines whether a client becomes loyal or leaves before their first invoice. Poorly orchestrated onboarding, forgotten emails, missed steps, no follow-up, is the leading cause of early churn. The Onboarding Agent automates the entire journey: personalized welcome email, activation checklist, automatic reminders and CSM alert if a client gets stuck.

The problem

Manual onboarding is inconsistent across clients. Customer Success Managers handle too many accounts to track every step. Clients who get lost during setup leave silently. And every day of activation delay reduces long-term retention chances.

Our answer

Upon client account creation, the agent sends a personalized welcome email, creates an onboarding checklist in Notion or Jira (adapted to the client profile), sends automatic reminders for incomplete steps and alerts the CSM if a client hasn't progressed in 48h. Every step is tracked and visible to the team.

How we deploy

  1. 01
    Onboarding journey definition

    Workshop to define critical activation steps, target timelines and client profiles (size, sector, product purchased).

  2. 02
    Communication template creation

    Drafting of welcome emails, D+3, D+7 and D+14 reminders, and congratulations messages at each completed step.

  3. 03
    Notion / Jira / CRM integration

    Automatic checklist creation at contract signing, status synchronization and real-time updates.

  4. 04
    CSM alerts & dashboard

    Onboarding progress dashboard per client, alerts on blocked accounts and weekly report.

Concrete benefits

Time-to-value reduced by 50%

Clients activate faster with a guided journey, targeted reminders and proactive help at every blocker.

Early churn eliminated

Clients who get lost during setup are detected within 48h and re-contacted before they decide to leave.

More effective CSMs

Your CSMs no longer manage manual reminder emails. They only intervene on cases requiring human attention.

Frequently asked questions

Can onboarding vary by client type?
Yes. You define multiple journeys (SMB, enterprise, specific sector) with different steps and timelines.
Is an existing ticketing tool required?
No. The agent can work with Notion alone. Jira or other project tool integration is optional.
Can clients see their own progress?
Yes. A simple client portal can be added with a real-time view of their onboarding checklist.
Can the agent send videos or tutorials?
Yes. Each onboarding step can include links to your resources (Loom, YouTube, documentation) based on context.

Activate your customers in 24h

SDK in 30 minutes. First results within 1 week. No credit card.