AI agents deployed across your communication channels that handle tickets, qualify requests, onboard customers and capture the intelligence of every interaction, without latency, without errors.
From first contact to full onboarding, every customer interaction is handled, tracked and enriched automatically.
Answers customers via email and WhatsApp on order status, delivery times, return procedures and pricing policies. Knowledge base lives in Notion, updated without technical intervention. Compatible with WooCommerce, Shopify and Prestashop.
Automatically prioritizes each incoming ticket by urgency (blocking, critical, normal), category (technical, billing, delivery) and customer profile. Answers FAQs, resolves simple cases and escalates with full context to the right human agent.
Automates the entire onboarding journey: personalized welcome email, step checklist tracked in Notion or Jira, intelligent reminders for incomplete steps, progress reporting for the CSM.
Automatic transcription of all your client calls by speech recognition, structured by LLM into a client record: expressed needs, objections, decisions made, next steps. The record is automatically created in your CRM.
From the initial audit to production deployment, here is how we build and deliver your solution.
Analysis of your ticket volume, response times, escalation rate and current communication channels.
Structuring your FAQs, policies and business rules in an indexed knowledge base for RAG.
Connection to your e-commerce platform, CRM, WhatsApp, email and ticketing tools (Zendesk, Freshdesk, Linear).
Production launch with quality metrics (accuracy, satisfaction) and continuous improvement.
Describe your use case and we'll propose an architecture tailored to your stack and goals. Response within 24h.